Frequently Asked Questions

Everything you need to know about bringing comfort home.

What is the standard shipping timeframe for furniture?

Most in-stock furniture items are processed within 2-3 business days and delivered via white-glove service within 7-14 business days depending on your location.

Do you offer a warranty on upholstered items?

Yes, all Canopy upholstered pieces come with a limited 1-year warranty covering manufacturing defects in the frame, stitching, and cushion integrity.

What is your return policy for home decor?

We accept returns on non-furniture decor items within 30 days of delivery, provided they are in their original packaging and unused condition.

Can I request fabric swatches before purchasing a sofa?

Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture fit your space perfectly.

Do you provide assembly services?

We offer professional assembly for an additional fee at checkout. For larger items like bed frames and dining tables, this is included in our White Glove Delivery option.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking link and a unique ID to monitor your shipment's progress in real-time.